Most restaurant owners identify their ability to provide gastronomic meals to their customers as one of the most important aspect of their business model. However, they also recognize that the fulfillment of several other factors is required to spur them on to success. Read on to find out more about the aforementioned and use it well to make your restaurant a delightful place to own, dine, hang out and work!
Be passionate and be proactive to mingle with your regulars
Even if your regulars do not turn up and a new batch of customers found their way to your restaurant, treat them like they are returning customers. Smile and say hello, and never be afraid to walk up to them. Introduce yourself and even take their orders yourself. Once you connect with them on a personal level, it is easier to up sell without being too pushy. Both old and new customers appreciate your due diligence and more often than not you will receive more praises than complaints!